Shipping policy

Products purchased through the kguardshop.com Web Site will be shipped to the postal address provided on the order form, which may not correspond to a post office box or public places such as thoroughfares, squares, stations, airports or other similar locations.

In general, home deliveries will be made within the time periods indicated at the time of ordering: three to ten working days from confirmation of shipment for orders placed in Europe, for example. For shipments to other regions, the delivery time may be longer. In any case, the buyer will receive an email with the estimated delivery date at the address prior to shipment of the product.

The carrier will inform the Customer, preferably by telephone or e-mail, of the day on which the delivery will be made. If the Customer is not at the place of delivery, the package will be left in a safe place at the delivery address, or the transport company will send it to the franchise, where it will have a few days to pick it up. The carrier must always inform the Customer by telephone of the delivery attempts and the remaining time to pick it up at the franchise.

For international shipments, please note that the buyer may incur import taxes upon receipt of the package due to our DAP (Delivery at Place) shipping method.

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