Privacy policy
The access and navigation of the KGUARD Web Site (kguardshop.com) is free of charge and does not require registration. By reading this Privacy Notice, we inform you about the way in which Ideilan Diseño S.L. (hereinafter, the "Ideilan") -being the owner of the international brand KGUARD-, collects, treats and protects the personal data provided through the Web page www.kguardshop.com (hereinafter, the "Web Site").
PROTECTION OF PERSONAL DATA
Ideilan is committed to the preservation of the privacy of the users who access this web site, so that it guarantees to all those who access it, the maximum confidentiality and privacy with respect to those personal data that they may have provided.
The personal data provided by users will be processed to achieve the purposes indicated in your request and in order to proceed to manage your purchase, query or suggestion, and thus improve the user experience on the website. Ideilan will collect the data and will treat them in an adequate, relevant and not excessive way according to the determined, explicit and legitimate purposes for which they have been obtained.
Sending your personal data implies consent for Ideilan to process them by itself or through natural or legal persons designated to carry out the management and processing of the data. The data collected will be incorporated into a file owned by Ideilan which is duly registered in the Register of the Data Protection Agency. Ideilan undertakes to adopt the technical and organizational measures necessary to guarantee the security of personal data, as well as to avoid its alteration, loss, treatment or unauthorized access.
The Website may offer functionalities to share content through third party applications, such as Facebook or Twitter. These applications may collect and process information related to the user's browsing on the different websites. Any personal information collected through these applications may be used by third party users of these applications, and their interactions are subject to the privacy policies of the companies providing the applications.
In order to offer information or services of interest based on the User's location, Ideilan may access data related to the geolocation of the User's device, in those cases in which the user's configuration so permits. For the purposes of technical security and system diagnosis, in an anonymous or aggregated form, Ideilan may record data related to the location of the User's device, in those cases in which the user's configuration so allows.
The user guarantees that the data provided are true, accurate, complete and updated, being responsible for any damage or loss, direct or indirect, that may be caused as a result of breach of this obligation. In the event that the data provided belong to a third party, the user guarantees that he/she has informed said third party of the aspects contained in this document and obtained his/her authorization to provide his/her data to Ideilan for the aforementioned purposes.
The user has the right to obtain confirmation as to whether IDEILAN DISEÑO, S.L. treats personal data concerning him, as well as access to their personal data, request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. Likewise, you may exercise your rights of access, rectification, cancellation and opposition against ideilan by sending a communication through this website or by writing to the person in charge of the company at Ideilan, C/ Estartetxe 5, 317 (Leioa), 48940, Bizkaia.
FOR WHAT PURPOSE WILL WE PROCESS YOUR PERSONAL DATA AND FOR HOW LONG?
Depending on the requests and interaction you make, the personal data collected will be processed by the company that owns the website in accordance with the following purposes:
To meet the requests you make to us, through the forms provided for this purpose on the Website and thus (1) manage, process and respond to requests for information; and (2) meet the request or queries of the User. The data will be kept for the management of the request made and, once it has been solved, for a period of one year.
To contact or keep you informed: (1) to manage the sending of commercial communications about products and services of KGUARD by e-mail or similar; (2) to carry out satisfaction surveys with the activity developed by KGUARD. The data will be kept as long as you do not oppose or revoke your consent.
For the sale of the products displayed on the web.
- Web product sales and billing
- To notify you of the availability of a product, once you have expressly requested us to do so.
- For the management of collections, product delivery, returns and any other involved or derived from this purpose.
The data will be kept for at least 4 years, in compliance with current tax regulations.
To address incidents, complaints and claims made to us, through the address provided for this purpose on the Website, email or RRSS. The data will be kept for the management of the complaint formulated or incidence reported, during the period in which responsibilities could be derived for the owner/responsible party.
The company may process the following categories of data, depending on the request made: (1) Identification data: name, surname, and ID; and (2) Contact data: postal address, cell phone and email address. In the event that you provide data of third parties, you declare that you have their consent and agree to provide them with the information contained in this Privacy Policy, exempting Ideilan from any liability in this regard.
TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?
The data may be communicated to:
Companies providing services whose access to such data is a prerequisite for providing the contracted service (Messaging, Consulting / management, computer development, software management ....). Under no circumstances are these third parties authorized to process them for their own purposes, such as sending you commercial information or providing the data to other entities, without your prior consent.
In addition, your data will be available to the competent public administration if requested in compliance with the legal causes for it.